Hotel Managers are individuals who work in the hospitality industry and are responsible for managing the overall service provided by a hotel.
This includes assuring that the hotel is being run in an efficient manner.
For larger full service hotels, this includes managing several departments such as client registration and the services provided by a restaurant.
Individuals who want to become a Hotel Manager will have a passion for working in the hospitality industry assisting clients and guests.
This profession also works in a fast paced environment.
Individuals will need to be detail oriented even in a fast paced environment and be able to greet and assist guests in a friendly manner.
Education Requirements to Become a Hotel Manager
The level of education an individual needs in order to become a Hotel Manager will heavily depend on the size of the establishment or whether a facility is a full service hotel.
Smaller hotels providing fewer services typically seek individuals who have a minimum of a high school diploma while larger, full scale hotels and establishments seek professionals with a minimum of a bachelor’s degree.
Individuals seeking to become a Hotel Manager at a smaller facility can seek a job in this profession by having a minimum of a high school diploma, having some work experience in the hotel industry and showing some innate personal characteristics such as being organized, having strong customer service skills and problem skills and being able to listen well.
Individuals pursuing a career at a full service hotel and establishment will need to pursue a bachelor’s degree in order to become a Hotel Manager.
Many large hotel companies hire individuals with a bachelor’s degree in hotel management or hospitality.
Hotel management degrees typically include a variety of educational courses geared to prepare individuals to take on the tasks of a Hotel Manager.
Some programs may include the following courses:
- Hotel maintenance and engineering
- Food service management
- Hotel administration
In addition, these programs will also have a heavy focus on computers because of the complex computer systems typically used by large hotels.
Some hotels may use computer software specific to the hospitality industry that manages billing, reservations and the management of housekeeping.
Individuals who want to become a Hotel Manager and don’t want to pursue a postsecondary degree, have the option to apply for a two year program to attain a certification.
This program is called the Hospitality and Tourism Management Program.
You may learn more information at HTMP.
This program is currently being offered in 26 states as well as the District of Columbia (Washington DC).
Hotel Manager Job Description
Hotel Managers are responsible for assuring their guests and clients receive the best accommodations and service at their establishment.
Guests can be staying for a variety of reasons including business trips or vacations.
Hotel Managers are responsible for greeting guests and assuring their reservations have been recorded correctly.
They may answer questions on the hotel policies and specific accommodations provided by the hotel.
They will also make sure the hotel is up to standard in its cleanliness and complete inspections to assure this has been completed.
Hotel Managers are also responsible for making sure the hotel is bringing in business and monitoring the amount of money the hotel makes.
Hotel Manager Salary and Career Path
In 2012, the median annual wage for Lodging Mangers, which includes Hotel Managers, was approximately $46,810.
Exact wages will depend on the type of lodging, for example, Hotel Managers working in traveling accommodation can expect to earn approximately $46,260 per year.
Exact wages will depend on the level of experience and the size of the lodging facility being managed.
The job outlook for Hotel Managers is expected to stay the same through the year 2022.
Although the tourism and travel industry are expected to grow in the coming years, there is no expected job growth for this profession and this lack of growth is attributed to streamlining process some major hotels are undergoing.
This scaling back is primarily being done to cut back on expenses.