How to Become a Hospitality Manager

If you’re great with people and a natural problem solver, then you might like to become a hospitality manager.

You’ll need to be an outgoing person, as a lot of your time will be spend dealing with customers or guests.

You’ll also need to be an effective worker, be able to get a task done quickly and efficiently, and also be able to motivate other staff.

When you become a hospitality manager, there are many different fields you may work in.

For instance you could work in a hotel, a restaurant, a casino, or even on a cruise ship.

Many people who work in the higher ranks of hospitality have experience in more than one industry.

Education Requirements to Become a Hospitality Manager

An entry level job in hospitality does not require a college degree.

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Depending on what state you live in, you may need to complete licenses or gain certification for certain types of work.

For instance, if you wanted to work in a casino you may need a certificate to working within the gambling industry.

Working with food needs certification, as does serving alcohol.

If you have ambitions to become a hospitality manager, you will get the best opportunities by completing a four year hospitality management degree, tourism degree, or in a related area.

Alternatively, you could gain a college from a specialist hospitality school.

Many of these schools run one and two year programs in areas such as accommodation management, food serving and preparation, and ticketing and tourism.

When you decide to become a hospitality manager, you best starting point is at an entry level job.

Working for a large organization such as an inner city hotel or a casino will give you plenty of opportunities to work in different sectors, as well as opportunities for promotion.

Work hard, and let your supervisors know of your career intentions.

Hospitality Manager Job Description

A hospitality manager works in a supervisory position in a industry where a service is being provided to guests.

Hotels, restaurants, cafes, bars, and casinos all fall under the umbrella of the hospitality industry.

Some parts of the travel industry are also seen as hospitality related.

As a hospitality manager, your role will be to organize and manage a restaurant, hotel, or similar establishment.

You could find yourself supervising staff and delegating roles, while also being in charge of recruiting and training new staff.

Promotions and marketing could also be a part of your role.

Difficult problems will be escalated to yourself, and you may also need to lend a hand in different departments when the need arises.

When you become a hospitality manager you may also be responsible for financial reporting.

This could involve completing monthly reports on performance, and making plans for improvements.

Here are some of the duties of a hospitality manager:

  • Working with customers or guests
  • Directing housekeeping and cleaners
  • Delegating duties to staff
  • Recruiting and training new staff
  • Performance reviews
  • Financial reporting
  • Marketing and promotion
  • Setting schedules
  • Organizing maintenance
  • Administrative duties

Hospitality Manager Salary and Career Path

When you decide to become a hospitality manager, your career will likely begin in an entry level role.

You’ll need to work hard to be promoted, and show that you are serious about your career.

With time you can expect to climb the ranks and eventually become a manager.

Hospitality managers can advance to large chains, or may go on to work in a national office.

They may go on to less hands-on roles in management.

The median wage for a hospitality manager is $45,000 a year.

The middle 50% in this role earn between $35,000 and $62,000 a year.

The top 10% of earners make more than $84,000 a year.

Some similar roles to that of hospitality manager include:

Working as a hospitality manager is a good choice of career if you want to make a good salary that does not necessarily require a lot of education beforehand.

If you’re willing to put in some hard work, and climb your way up to the top, then this might be a good choice of career for you.

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